At weavebamboo.com (“we,” “us,” or “our”), protecting your privacy and personal data is fundamental to our values. This Privacy Policy explains in detail what information we collect from you, how we use, store, and protect it, and the rights you have regarding your personal information under applicable laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We collect several types of information, including:

  • Personal Identification Information: name, email address, postal address, phone number, payment details, and billing information when you place an order or register an account.

  • Usage Data: information on how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.

  • Cookies and Tracking Technologies: small files stored on your device that help us personalize your experience and analyze traffic.

How We Use Your Information

Your personal data is used for the following purposes:

  • To process and fulfill your orders, including shipping and payment.

  • To communicate with you regarding your account, orders, promotions, or updates.

  • To personalize your shopping experience and improve our website functionality.

  • To comply with legal obligations.

  • To conduct internal research and data analysis to improve our products and services.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us with order fulfillment, payment processing, marketing, and website operations, under strict confidentiality and security agreements. We may also disclose information if required by law or to protect our legal rights.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above, or as required by law.

Data Security

We implement technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, or destruction. This includes encryption, secure servers, and access controls.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access and receive a copy of your data.

  • Right to rectify inaccurate or incomplete data.

  • Right to erase your data (“right to be forgotten”) under certain conditions.

  • Right to restrict or object to certain processing activities.

  • Right to data portability.

  • Right to withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at [email address].

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13.

International Transfers

If you are located outside the country where we operate, your information may be transferred to, stored, and processed in our operating country. We ensure such transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.